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Products Return & Refund Policy

At Tabib.pk, we strive to ensure that our customers are completely satisfied with their purchases. If for any reason you are not satisfied with a product, we offer a clear and transparent return and refund policy to provide you with peace of mind.

1. Return Eligibility

You may request a return or exchange under the following conditions:

  • The item must be unused, unopened, and in its original packaging.
  • The request must be made within 7 days of the delivery date.
  • Items must be accompanied by the original receipt/invoice.

2. Non-Returnable Items

Certain items cannot be returned due to health and hygiene reasons or regulatory restrictions, including:

  • Opened skincare, cosmetic, or personal care products
  • Surgical or medical equipment once opened or used
  • Products purchased during a promotion or clearance sale
  • Customized or made-to-order items

Please check product details carefully before placing an order.

3. How to Request a Return

To initiate a return:

  1. Call or Whatsapp at +92 309 5301194.
  2. Provide your Order Number, Product Name, and Reason for Return.
  3. Our team will guide you through the return process.

4. Return Shipping

  • Customers are responsible for the return shipping costs, unless the return is due to a damaged, defective, or incorrect item sent by us.
  • Returned items must be securely packaged to avoid any damage during transit.

5. Refund Policy

  • Once the returned item is received and inspected, we will notify you via email or phone.
  • If the return is approved, your refund will be processed within 7-10 business days.
  • Refunds will be issued via the original payment method or as store credit, depending on your preference.

6. Damaged or Incorrect Products

If you receive a damaged or incorrect product:

  • Notify us within 48 hours of receiving your order.
  • Share photos or videos of the issue for quick verification.
  • We will offer a replacement or full refund, including return shipping charges.

Need Help?

Our customer care team is here to help.

 Call or Whatsapp at +92 309 5301194.

Your satisfaction is our priority.